We’re strategically located in Sioux Falls, SD and Fargo, ND.
Midco is dedicated to helping you boost revenues and increase customer loyalty. When you choose Midco, you also choose America’s best associates. Our call centers are located in Sioux Falls, SD and Fargo, ND providing the coveted US-based Midwest clear speech and work ethic. We have a 30-year reputation for unsurpassed customer care service, including inbound calls and outbound calls. Great people, great training and great results is what Midco delivers 24/7/365.
Midco is a PCI-DSS Level 1 Service Provider, which offers the highest level of protection for our customers’ data hosted in our facilities. Our information technology is the most up-to-date and robust you’ll find, assuring flexible, high quality, uninterrupted service. We also offer a flexible scripting option that facilitates secure, seamless interface capabilities for virtually any companies host system. This secure back-end integration allows for complete customization, as well as, real time access for clients. Our state-of-the-art system also provides advantageous redundancy and comprehensive disaster recovery capabilities.
Let’s just say we’ve got about 700,000 square miles available for expansion. Our facilities, equipment and labor pool are unlimited.
Plus, live monitoring from your office lets you hear what your callers are hearing and review real-time project status.