As a PCI-DSS Level 1 Certified financial services call center, Midco Connections has met the strict security standards, policies and procedures necessary to process card transaction data. And, while Midco Connections does not directly process financial data, the PCI compliance assures clients that Midco will provide secure storage of customer and payment data.

PCI compliance gives banks, credit card and pre-paid card companies the assurance that Midco Connections will provide comprehensive customer service, including account balances and transaction histories, setting and re-setting PINs, managing payments, and helping customers with lost or stolen cards. Midco’s trained associates also answer customers’ questions and assisting with basic customer service needs — all within the strictest security standards.