Government agencies at the local, state and federal level count on Midco to provide higher
levels of government call center services.
Services may include live associate-based inbound or outbound calling. Government agencies often rely on Midco’s Interactive Voice Response, email or chat services to meet program or project needs. Specific programs may include automated notifications, collections, care programs, satisfaction surveys and more.
Midco’s government call center services can reduce costs, improve call handling and increase customer satisfaction. Our facilities, network and call systems are secure.