When you choose Midco for your outsourcing call center,
you have access to a large, highly trained staff who:
- Bring years of experience to their positions
- Speak clearly and are accent-neutral residents of the USA
- Share a Midwest work ethic and upbeat attitude
- Undergo rigorous and ongoing training
- Are experts in inbound and outbound calling
- Employ a high-touch, empathetic approach
- Input data fast, accurately and consistently
Shared, Semi-Dedicated or Dedicated Associates
If you want customer service associates who eat, breathe and dream your brand, that’s what you’ll get. Our dedicated associates are so well trained to fill your business process outsourcing needs, they’re like part of your own company.
Experts in up-selling, cross-selling and conversion
As part of the Midwest’s premier call center, our associates work to increase average order values, conversions and close ratios for your company. And they’re good at it. Maybe it’s the clean air and fresh water here in the heart of America. Or maybe it’s Midco’s comprehensive training program.