Directions

  • Inbound

    Let us be your voice. From customer service inquiries to tech and order entry support, you’ll want each and every one of your customers to experience the very highest quality customer service.

    Learn More
  • Leads

    Capitalize on each and every inquiry with a five-stage system that cleanly and reliably organizes and manages your data, no matter how it was collected.

    Learn More
  • Outbound

    Customized outbound support packages with significant savings for both B2B and B2C companies.

    Learn More
  • IVR

    Interactive Voice Response can be a great high-impact, low-cost tool for maintaining customer satisfaction.

    Learn More

Who We Serve

Financial


Financial


Banks, credit card companies, and prepaid card companies all rely on us to provide the very highest level of domestic customer care, maximizing customer retention while minimizing costs.

Learn More

Healthcare


Healthcare


With over 20 years of healthcare call center experience, we’re pros at helping healthcare organizations develop the perfect inbound and outbound plan for their goals.

Learn More

Nutraceuticals


Nutraceuticals


Since 1999, we’ve been helping our nutraceutical clients stand out in an incredibly competitive market. We offer the high-quality customer service you need to complement your products.

Learn More

Retail


Retail


We know retail. We’ve been in the business a long time, and we know what works. From e-commerce order entry processing to catalog requests to upselling and more, we've got you covered.

Learn More

Why Midco

We wanted our customers to be treated like we would treat them ourselves. We are very satisfied with their performance.

Burgers’ Smokehouse
Client since June 2000

31 Years of Experience
88% First Call
Resolution
Midwest Workforce Midwest Workforce

Our People

Our customer care associates are smart, friendly, and expertly trained to represent your brand as a true member of your team.

Meet Us

  • Cordell Brooks
  • Julia Kuyper
  • Roger Nolan
  • Patti Hawkey
  • Chris Putzier
  • Terri Almer
  • Jason Berg
  • Jennifer Rasmussen
  • Jennifer Haskell
  • Danae Cordie
  • Ryan Smith
  • Steve Hanten

We're here to help. Drop us a line using this simple online form, or give us a quick call at 888-327-4192.

Join us Monday, Tuesday or Wednesday this coming week at the final Job Fairs for our Dedicated and Seasonal... fb.me/3A6w10NAq
Logos